Contact
Need help? Message us on WhatsApp, email us, or find the answer on our customer support.
What can we help with?
Get in touch
- Fastest way to reach us
- Mon-Fri 09:00-17:00 CET
+31 85 250 1783. Save the number and send us a message, no call needed.
Support inbox
- Typically replies within 1-2 business days
- Mon-Fri 09:00-17:00 CET
Include your order number, item name, and any photos so we can help faster.
Returns and exchanges: returns@moxysmuse.com
Contact form
RecommendedPrefer a guided email? Fill this out and we will send your request to our support inbox.
What to include
- Order number and purchase email
- Item name, color, and size
- Photos for defects or fit questions
- Your preferred resolution
Service details⌄
Hours
Mon–Fri 09:00–17:00 CET
Correspondence address
Moxy's Muse
Postbus 12870
1100 AW Amsterdam
Complaints procedure⌄
Something not right? Please contact our support team first - we'll do our best to resolve it quickly and fairly.
If we can't solve it together, you may be able to submit your complaint through your local consumer dispute resolution platform.
Message us on WhatsApp or email us at help@moxysmuse.com with your order number and details of the issue.